Protecting the privacy of our customers is of significant importance for Chugoku Marine Paints, Ltd. Please refer to the following for our policies of how we obtain, use, protect customers’ personal information to help customers understand these policies in operating and managing our company website.

1. Personal information provided by customers
To provide information about our products and services, we request customers to provide personal information such as name, address, phone number and e-mail. Other than that, we may request additional information with the customers’ consent for better and suitable follow-up (some information is still necessary).

2. Cookies
We may send “Cookies” in order to provide more convenient web services to users. ”Cookies” are NOT harmful to your computer at all. Customers can change the settings of their internet browsers such as “Reject all cookies” or “Alert prior to sending cookies”, however, these settings may limit the convenience of using our website.   

3. SSL (Security)
To ensure the security of customers’ personal information, we use SSL (Secure Sockets Layer: industry-standard encryption technology). Personal information is encrypted and sent safely provided that the customer’s browser supports the SSL protocol.

4. Use of personal information
The purposes for which we use customers’ personal information are stated on the relevant pages of our website. We will not use such information for any other purpose.

5. Disclosure of personal information to third parties and use for other purposes
We may need to disclose customers’ personal information to a third party in order to provide the services requested by customers. In such cases, we will obtain customers’ consent before making such disclosure, and the information disclosed to such third party will be limited to the minimum necessary to fulfill the request. For example, if a customer requests to purchase products from our agent or distributor, we may provide the necessary information to such agent or distributor. Except as described above, we will not disclose personal information to any third party without customers’ consent. However, in cases where disclosure is necessary to protect human life, body, or property, or where disclosure is required by law, we may disclose customers’ personal information without prior consent.

6. Management and protection of personal information
We strictly manage and safeguard all personal information provided by customers through our website. Access to such personal information is limited to CMP’s website administrators, and the information is securely protected using reliable technologies. If we outsource the operation of our website or the management of personal information, we will exercise appropriate supervision over the outsourcing company.

7. Customer responsibility
Customers may access third-party websites through links on our website. Customers access such third-party websites at their own risk. CMP shall not be liable for any damages arising from the use of information obtained by customers from such third-party websites, or from the disclosure of customers’ personal information to such third-party websites.

Click here for the privacy policy for customers and business partners in the EU region.